Terms & Conditions

Service Usage

1. Kaacib connects customers with trained technicians for services including AC repair, plumbing, carpentry, bike mechanic, car mechanic, generator repair, and more.
2. Customers must provide accurate information regarding the issue, location, and service requirement.
3. Kaacib reserves the right to refuse or cancel services in cases of misconduct, fraud, or misuse.

Booking & Payments

1. All services must be booked through official Kaacib channels (app, website, helpline).
2. Payments can be made online or in cash.
3. Any additional work beyond the initial scope will be quoted and approved before proceeding.

Technician Conduct

1. All Kaacib technicians follow strict professional and ethical standards.
2. Customers are expected to treat technicians with respect. Any form of abuse or misconduct will result in service termination.

Warranty & Rework

1. Most services are backed by a 7-day money-back guarantee. Terms may vary based on service type.
2. Customers must report issues within the specified warranty window to be eligible for rework or refunds.

Liability

1. Kaacib is not responsible for damages caused due to customer negligence or pre-existing issues.
2. Our team will take all necessary precautions during service delivery. However, liability is limited to the service fee.